Politique d’expédition

Shipping

We ship across Canada.

  • Free shipping on all orders of $50 or more
  • All orders are shipped via Canada Post standard shipping
  • Orders are processed and shipped within 1 to 3 business days
  • Shipping may take 1 to 7 business days, depending on your location
  • If we are unable to fulfill your order, you will be notified within 24 business hours
  • If you would like express shipping, please contact us, and we will let you know the additional cost
  • Once your order has shipped, you will receive an email with your tracking number

Important:
Please do not leave your package outside or at a pickup location for too long, as skincare products should not be exposed to extreme heat or cold for extended periods.

Complimentary Samples

You may find a few complimentary samples in your order. Our specialists carefully select them based on the products you purchased, so you can discover items that may suit your skin and routine.

Need Help Choosing Products?

Not sure which products to choose or which skincare routine is right for you? Email us to book a virtual skin analysis consultation with our esthetician, who has over a decade of experience. We’ll be happy to guide you and help create a personalized skincare routine tailored to your skin.

Questions

For any questions about shipping, please contact us at:

info@homeostaze.ca